We use personal information to provide our services and offer related content to people
who register for an account with us and make purchases. We do not generally give any of
your personal information out to third parties, but there may be some exceptions where
we need to do this to work with third party providers who help us to run our business.
We are happy to answer any questions you have about privacy, please get in touch using the contact information found at the bottom of this page.
Who we are
House of Health and Wellbeing collects, uses and is responsible for certain parts of personal information about you. As part of doing this we are registered under the General Data Protection Regulation which applies across the European Union and United Kingdom. We are responsible as the ‘controller’ of that information for the purposes of data protection laws.
Information collected by us, and how we use it
In the course of running the services at House of Health and Wellbeing we collect some personal information from you, either when you provide it to us directly or when we derive it from your use of the service. Here are some examples of the kind of data we may use:
We may also use this information for the purpose of research to better understand how customers use the service, what content and books on it they like, in order to identify ways in which we can make improvements as well as how we promote it as well as the range of content and eBooks and Audiobooks that we offer.
Who do we share this personal information with
We share information that we collect about you with companies that help us to provide and run the services at House of Health and Wellbeing. This for example covers areas such as administering payments, storage of data, sending emails as well as tracking and reporting on customer behaviour patterns
We will share personal information with law enforcement or any other authorities if required by law.
How long do we keep personal information
Personal information will be kept for different periods of time, as follows:
Why we collect and use personal information
We collect and use your personal information under the following lawful bases:
Under the rules of the General Data Protection Regulation you have a number of important rights. These include the right to:
Keeping your personal information secure
We have a number of security measures in place to prevent any of your personal information from being lost or used in an unauthorised way. We will limit access to your personal information to those who have a genuine business requirement to know it.
We also have a number of procedures in place to deal with potential security breaches. We will notify you of any security breaches where we are legally required to do so.
Changes to this privacy notice
We may change this privacy notice from time to time so please check back regularly and we will also notify you via email or through your House of Health and Wellbeing account.
How to contact us
If you wish to contact us then please use the information below.